
CAP members should be on alert for Internet fraud
Hackers of Vanguard site send e-mail requesting personal information
July 08, 2008
NATIONAL HEADQUARTERS -- Civil Air Patrol members making online purchases from Vanguard Industries -- vendor of CAP uniforms, insignia and numerous other items -- should be on the alert for the possibility of attempted internet fraud by someone recently hacking the company's site.
A notice posted on Vanguard's Web site today reads as follows:
In order to avoid exposure to pharming please verify if you are at vanguardmil.com. Vanguard will NOT send you e-mails requesting personal information. Please contact us at (800) 433-1334 if you have any questions or concerns.
Vanguard also stated they are pesently working with the FBI concerning this matter -- and that it remains safe for customers to conduct online business via
http://vanguardmil.com. In addition, customers who placed orders this weekend and who may have been affected by the situation have been contacted via e-mail by the company.
"Pharming" refers to the hacker practice of redirecting traffic on a valid Web site to an alternate, illegitimate Web site that may appear identical. Such practices are summarized at
http://www.pharming.org/index.jsp and at
http://www.microsoft.com/protect/yourself/phishing/pharming.mspx.
Vanguard learned from customers placing orders during the Fourth of July weekend that some had received a message similar to the following:
Thank you for your recent Order #XXXX-XXXXXX-XXX at Vanguard Industries, Inc.
We regret to inform you that we need further information to verify the status of the transaction that you made through your credit card number XXXXXXXXXXXXXX
Please understand that this also helps to reduce the risk that any other person misuses your credit card. Anybody, who has your credit card number and expiry date, can you use your credit card on the Internet for making payment. For us, it is important to protect our customers and ourselves from fraudulent transactions.
To continue processing your order, please provide us following documents:
Front and backside of credit card that you placed this order with.
Photo-ID card (such as driver's license, passport) showing the same name & signature as the credit card.
One recent bank statement or utility bill (optional)
You can send the verification documents by replying or writing a new email to: order@vanguardmil.net.
Vanguard representatives have confirmed that such e-mails are fraudulent and stressed that the company "will never contact you requesting personal information after your order has been placed."